FAQs

For over 32 years, Ronald McDonald House Charities Sydney has supported thousands of seriously ill children and their parents, carers, and guardians. We specialise in assisting families who need to travel 100+ km from home to receive specialist medical care for their sick children, offering a warm and welcoming place to stay in a supportive and understanding environment. 

Through our accommodation, Learning Program, and support services, we strive to provide valuable family-centred care that plays a vital role for families while their child receives treatment. Thanks to the community, we provide much-needed holistic support that alleviates the financial and emotional for families while improving their ability to cope. 

Our Ronald McDonald House (located in Randwick) and Ronald McDonald Family Rooms (located in Sydney Children’s Hospital, Royal North Shore Hospital, and Wollongong Hospital) are run by a hardworking team of staff, and a dedicated group of volunteers, all aided by the generous support of our donors, sponsors and community and corporate partners. 

Funds raised through Regular Giving support over 850 families of seriously sick and injured children who rely on the support of Ronald McDonald House Charities Sydney, every year. 

Ronald McDonald House Charities Sydney offers support through the Ronald McDonald House in Randwick, Ronald McDonald House Learning Program and Family Rooms in the Sydney Children’s Hospital, Wollongong Hospital and Royal North Shore Hospital. 

Our House is a warm and supportive home-away-from-home for families of children who need to travel to Sydney Children’s Hospital in Randwick for treatment. We create a safe and welcoming environment where families can remain connected and parents can communicate more easily with their child's medical team.  

The House provides a community of support, which embraces families and provides the opportunity for sick children, siblings and carers to continue enjoying everyday moments and create memories, together. Our communal kitchen, lounge and laundry facilities also provide families with the independence to cater for themselves and keep up with day-to-day living as much as possible.  

Families are offered in-house support during their stay, including home-cooked dinners multiple times a week, school holiday programs and other personal gestures that help make an uncertain and stressful time a little bit easier.  

On average, it costs $160 per night to support each family staying at Ronald McDonald House in Randwick.  

For the families staying at the House, their entire stay at no cost, to help relieve some of the pressures of being away from home.  

In the traditional sense of the word, a night would simply refer to a roof over someone's head for the night, but at Ronald McDonald House in Randwick, it means so much more to our families.  

A night for our families means:  

• Supported accommodation at no cost, so families can focus on their sick child  
• A network of support through other families, staff and volunteers 
• The hospital is a quick 5-minute walk away  
• A kitchen full of food, with meals cooked by our supporters three times a week 
• In-house education support by qualified teachers  
• Access to 40 hours of free tuition when the patient returns home  

This opportunity for dollar matching is only possible thanks to our generous Dollar-Matching Partners. Our dedicated partners have pledged various amounts of support to ensure that anyone who signs up between 01 September 2023 to 30 September 2023 will have their donation doubled for six months. Donations will be doubled until 29 February 2024. 

Thank you so much for your incredible support. You can donate directly through our website by clicking here!

Remember, all new regular givers that sign up between 01 September 2023 to 30 September 2023 will have their donation doubled dollar-for-dollar for the first six months. Donations will be doubled until 29 February 2024. 

If you have any questions about your donations, please reach out to our team on supporting.sydney@rmhc.org.au.

Yes, all donations over $2 are tax deductible. As a monthly donor, you’ll receive one consolidated receipt at the end of the financial year.